Friday, 28 June 2013

The Reliance Digital Experience

Hello Everyone!!!

Indiblogger recently came up with a new initiative - The Reliance Digital Experience, in association  with  Reliance Digital .

The event required us to choose a store as per our convenience. After that an Indiblogger invite would be sent in our mail box that we had to flash at the selected store for the experience.


I quickly chose the Mulund store which is a 20 minutes walk from my place. And no I won't go there walking 20 minutes on a  rainy weekend :P.

My Experience :

Venue:  I visited the Reliance Digital Store, Mulund (W) on 22nd June 2013 at 13:35 with a friend who is in search of a new phone. 


As soon as we reached the store I flashed my Indiblogger invite. They asked me to make an entry in the visitors register and hand over the copy of invite. After completing the formalities I entered the store where I was welcomed by one of the staff members. He asked me to wait till he sends out a representative.  I met few fellow bloggers who were waiting too. Also a few others who had arrived earlier were already checking out the store with the SA. He came back after few minutes and told me that being a weekend, the staff was busy attending others. So he requested me to wait till someone is free or go around the store and if there is anything I want to know I can ask him or the other staff members. I decided to go around the store with my friend.

Reliance Digital, Mulund(W)

The store is quite spacious and spread over a very large area. The products are arranged according to their categories like  - Mobile phones, Laptops, T.V, Audio, Camera, Kitchen Appliances, Home Appliances,  Gaming, etc. Each category has many products from various local as well as international brands. This makes it very easy to compare. Also the M.R.P. as well as the NEW Reliance price are mentioned for every product.


There is a dedicated staff for each category. The staff is knowledgeable, polite and helpful. We checked out few cellphones that my friend had zeroed down. When we asked about a certain feature, they gave us a very detailed demonstration and also asked us to try it out.

After that we moved on to checkout some cameras. If you had read my previous post, you may know that  my old camera is no more and hence I am looking forward to buy a new one. So we asked the SA to show us a few cameras. She asked me about the usage, how much I am willing to spend, etc. and then showed me a few cameras that fit into my budget. 

Also there are many exciting offers going on and they are displayed very next the products.


One of the interesting feature at the store are the Experience Pillars. These pillars help the customers to touch, use and explore various products before buying  There are various experience pillar all over the store for Mobile Phones, Laptops, etc. These pillar have various products belonging to a particular categories. Also the product specifications and a comparison chart are displayed on these pillars to help the customers choose the best. 

Experience Pillars.

Another feature to look out for is the Home Theatre Engagement Zone. It is a dedicated area where you can experience the home theatre systems like in the comfort of your own house. Similarly there  is also a Play Station Zone , a Smart TV section, etc. where you get to use the products and then buy.

Home Theatre Engagement Zone

Also they have an after Sales service and Support known as ResQ which helps you in product installation, break down or maintenance. The ResQ personnel shall personally visit, rectify and provide you with a step-by-step guidance for maintenance till the life cycle of the product. For more information on this visit the store

They have various payment options to choose from like- Credit Card, E.M.I, etc to suit everyone's need. Also, Gift Cards in various denominations are available at the store which are redeemable across the country. So next time you cannot decide what to gift your geek friends, this is surely a great option.

With this I was done with the store tour. It took me approximately 1 hour 15 minutes to go around the complete store. After this Nidhi, who was there to monitor this activity took my video about the entire experience. The Reliance Digital Experience was great.

Last Words:

Reliance Digital is a One stop shop for all your gadgets and appliances needs. Experience the latest technology before buying, exciting discounts, various payment options and much more - all this under one roof, what more do you want?  Do checkout the Store. Leaving you with a cute picture displayed next to their Speakers section. Isn't it cute? ^_^  There were many more like this one.

You can checkout their Website to know more about them. Also subscribe to their YouTube ChannelFacebook and Twitter page to stay updated about latest happenings and offers.

This post is a part of the The Reliance Digital Experience in association with Indiblogger.

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