Hello Everyone !!!
Flipkart.com is one of my favorite shopping website when it comes to buying electronics and books. Last month browsing through the site I came across some new categories that have been added to the website - Clothing (which was introduced few months ago) and Footwear ( introduced last month) for Men, Women and Kids. I had no intention of buying anything and was just going through their collection and I was impressed with the collection.The site is easy to browse with an option to see similar products together, etc. They have thousands of designs form various brands like Bata, Carlton London, Catwalk, Pavers England, Clarks , etc.
And then I came across a pair of Catwalk Heels that my Mummy had wanted but didn't buy for some reason I don';t remember. Also, they were available at a discounted rate.The original price of the heels is Rs. 1495/- but they were available at Rs. 799/- (47% discount ). So I quickly placed an order without telling Mummy. Thought I would surprise her :)
My Experience:
I placed my order in the evening and it was processed and shipped the very next day. The order reached me in two working days. Very quick I must say.
The product was packed very well in a thick polythene bag. Inside the bag was a cardboard box which contained shoes. The shoes were put in a drawstring cloth pouch before placing them in the box.
Packaging was good and the products reached me safe.
When Mummy came back in the evening she was surprised and happy to see these. But then the shoes didn't fit her and were a size smaller :(
I immediately called up their customer care to request exchange. They have a toll free customer care no. that is available 24*7 (thumbs up for that too). I told them that the shoes don't fit and asked them if it can be replaced for a bigger size. The customer care representative put me on hold for a couple of minutes to check if the bigger size is available. Since it was available he told me that the new pair would be sent out and the older one picked up in 2-3 working days.
Again the shipping was quick and the new pair arrived in 2 working days and was exchanged with the older pair.
I loved shopping with them.
Sign up :
You have to sign up to place any order which is quick. You can also sign in using your Facebook or Google account.
Payment :
Flipkart offers various payment methods like
Internet Banking, E-Gift Voucher (eGV), Cash on Delivery, etc. They also offer EMI options.
Free Shipping:
They offer free shipping on orders valued Rs. 500 or above. If less than that you have to pay Rs. 50 for delivery. I always shop for more than that. Also since the courier charges have gone up you cannot ask for more.
What I like:
- One stop shop for all your needs.
- Easy to browse site.
- Quick and easy Sign up.
- Free shipping above Rs.500/-
- COD and EMI options.
- Hassle free exchange.
- Quick shipping.
- Toll free customer care that is active 24*7.
What I don't like:
- Nothing I loved shopping with them and am surely going back.
Ratings:
5/5 . I would surely recommend Flipkart.com to everyone.
This post is NOT sponsored by Flipkart.com
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